Nippon Auto Specialists
Privacy Policy
How we collect, use, and protect your information when you visit our website, request service, or book an appointment online.
Overview
This Privacy Policy explains what information Nippon Auto Specialists collects, how we use it, and the choices you have. It applies to our website and any online forms used to request estimates, schedule service, or contact our team.
Information we collect
What we collect & why
We collect information you provide directly to us when you fill out a form, request service, or contact us.
This may include your name, email address, phone number, vehicle details (make/model/year/VIN), requested services, preferred appointment times, and any message you submit. If you call us, we may keep notes related to your request to provide better service.
We only use your information to provide service, communicate with you, and improve your experience—never to sell your personal data.
Nippon Auto Specialists
We may also collect limited technical information automatically (such as IP address, browser type, device identifiers, and pages visited) to help keep the site secure, understand usage, and improve performance.
How we use information
We use your information to: schedule and manage appointments; respond to inquiries; provide estimates and service updates; improve our website and services; prevent fraud and protect the security of our systems; and comply with legal obligations.
Cookies & analytics
Site usage data
Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
Sharing your information
We do not sell your personal information. We may share information with service providers who help us operate our website, communications, and booking tools (for example, hosting, email delivery, spam prevention, and analytics). These providers are permitted to use information only to perform services for us. We may also disclose information if required by law or to protect our rights, safety, and property.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, including maintaining service records, resolving disputes, and meeting legal or accounting requirements.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your choices
You can request access, correction, or deletion of certain personal information by contacting us. You may also opt out of non-essential communications at any time by using the unsubscribe link (if provided) or by contacting us directly.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.